Product Questions

What types of laboratory instruments do you sell?

We are a specialized supplier of laboratory instruments and equipment.We are dedicated to providing high-quality, high-precision laboratory instruments and equipment to laboratories worldwide.  Our products cover multiple professional fields,including gas detection instruments, sample preparation equipment, electrochemical analysis instruments, and other related instruments.We offer not just products, but comprehensive professional services. Pre-sales consultation, logistics and distribution, and after-sales support.

How do I choose the right instrument for my laboratory?

You can browse by product category or contact our professional consultants. We'll recommend the most suitable solutions based on your application requirements, budget, and laboratory environment.

Do you offer bulk purchase discounts?

Yes! We welcome bulk orders and corporate customers. Email sales@qiusuolab.com for volume pricing and custom quotes.

How are international shipping fees calculated?

Shipping costs are calculated based on destination, weight, and dimensions.

Do products come with a warranty?

The product warranty period is one year.with free repair or replacement service.

How to repair equipment malfunctions?

Warranty-covered issues are repaired or replaced free of charge. Post-warranty repairs are available for a fee. Contact us for repair solutions and quotes.

Can I return a product?

Unused products in original packaging can be returned within 30 days of receipt. please review our return policy or contact customer service.

What payment methods do we accept?      

Paypal, Visa, Mastercard, AMEX, Discover, Dinersclub.

How can I track my order?

After your order ships, you'll receive a confirmation email with a tracking number. You can track your shipment in real-time through the carrier's website or our order page.

How long after order confirmation will my items ship?

In-stock items typically ship within 2-3 business days(excluding weekends and public holidays). Delivery times for custom or special orders will be confirmed when you place your order.

Shipping & Delivery

We ship by DHL, UPS, FEDEX. Quicker and Safer. Delivery times are Monday-Friday.

Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping costs are automatically calculated based on destination and product weight.

Contact us

For additional questions, please contact our customer service team. We're committed to providing professional and efficient service.

Email: sales@qiusuolab.com
Mob:+8618756095978